Everything You Need to Know About Shipping
You know our turnaround times, now the order needs to ship to you. In this blog, we will talk about everything you need to know about shipping. This includes cost, shipping options and transit time. At Transfer Express we offer UPS options only. If you prefer to use FedEx, you can provide your own shipping number. We don’t offer USPS service, not only is it more expensive, but they also don’t offer a late pick-up service and so this use would add an extra day.
Shipping UPS Ground or Speedy Air
Our standard shipping method for custom transfers is a flat rate $15 and will arrive in 1-2 days no matter where you live in the 48 states (Hawaii and Alaska are excluded). Our shipments come out of two production facilities depending on where you live as well as the product ordered. When you check out, you will be informed on which location your order will be shipping. You will also be presented with all of the shipping methods available for this shipment.
If your UPS shipment will reach you in 1-2 working days, Speedy Air is not an option. However, if you are located in a state that is more 2 days away from receiving UPS ground in 2 days, you do have the Speedy Air option, so your package arrives in 2 working days for the price of ground shipping! This is an exclusive Transfer Express service.
What is a Business Day?
All shipping times are quoted in Business Days. UPS does not offer regular delivery on Saturday, Sunday or holidays so these days are excluded. This means if your package ships Speedy Air on Friday, it will arrive on Tuesday since both Saturday and Sunday are excluded.
Next Day Air Shipping Options
We use two of UPS’s Next Day Air shipping options, listed as morning and afternoon. Next Day Air morning is more costly and delivery to most areas is by noon (rural and residential addresses may be excluded at the prerogative of UPS) This morning next day service starts at about $25 and will vary based on distance and weight. Next Day Air afternoon guarantees arrival anytime during the next business day which can be as late as UPS’s last delivery. Typically, these arrive at the time of your normal daily UPS delivery. The cost for this service is less than Next Day morning and starts at about $20. An approximate quote will be shown in the cart. For orders shipping Friday, UPS Saturday delivery is an option too.
Guaranteed Ship Dates
We know you make your shipping decisions based on the production days plus shipment time. If we ever do not ship on the day promised, we automatically upgrade the shipping method at our expense, so your package still arrives as predicted.
Pick Up Options
For those near our Mentor, Ohio or Chandler, Arizona production facilities we also offer pickup hours. In Ohio the pickup hours are Monday-Friday 8am-5:30 pm ET, in Arizona pick up hours are 8-5 pm MT.
If you are working with a deadline, our customer service team is available to help you with the turnaround time plus the shipping transit time, so your order arrives when needed.