How To Order A Custom Transfer Proof from Transfer Express
Easy View, our online designer, allows you to show your customers a custom transfer proof for free – either just the art or on digital apparel. But sometimes your customer needs to see the finished art design.
Here’s how to order a customer transfer proof from us. It’s easy and if the order is placed, it’s free (because the cost of the proof is credited to your order)!
Start by sending us whatever art you have, you can send it at www.TransferExpress.com/upload. Customer service will give you a call to get the proof placed.
Here is step by step what happens:
As soon as the proof order is placed, you will receive an order confirmation that includes the viewing date. Remember that while there is a charge to start the proof ($45 if from provided art, and $25 if using our art/fonts), if you place the order from that proof, you get that fee back as a credit.
The design team will work on your proof. When it is completed, you will get a second email telling you it is is ready for viewing. There is a thumbnail on that email, but be sure you double click the order number to see the proof itself.
You will be prompted to either approve and place the transfer order, or request a revision:
This page also contains all of the details we have received at this point, a preview image with a magnifier to enlarge any portion of the artwork, and a printable page that has only your store contact name and information – not ours – so you can pass it along right to your customer.
Please note the graphic belong only says Transfer Express because the demo is coming from our account. If your company name was ABC Sports, that is what would be seen.
If you approve the proof and are ready to order, you will be asked the rest of the transfer information – such as how many you need, the transfer type, the fabric type and color. Then select Place Order.
The credit for the proof charge will be a line item on the transfer order, as seen below:
If you only require a free digital proof, here’s how you create one. If you have more questions about how the custom transfer proof process works, just give us a call at 1-800-622-2280.